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The Time Is Now: Leveraging mobile technology to create systems of care that scale

The time is now for change in system planning, performance, and delivery to take a new view of leveraging mobile communications technology to unite distributed healthcare teams.

Too often, healthcare providers are prevented from providing the best care possible by communication hurdles during time sensitive emergencies. From the missed radio report, to the page sent to the wrong team member, to the time spent not knowing whether the cath lab is ready for your patient, most hospitals’ disjointed communication approaches contribute to fragmentation, delays, and breakdowns.

The patching together of traditional, fragmented healthcare communication channels that open and close during a patient event—radios, telephones, pagers, faxes, emails—causes inevitable delays that negatively impact patient care.

The solution to this problem is networked communication, powered by a rapid, multi-directional flow of information among many-to-many relationships, that is supported by interconnected mobile and online technologies. This can be accomplished by uniting the care team on a single, secure communication channel by means of creating a dedicated channel for a patient event and dynamically building the care team and adding teams, organisations, or individuals on the fly. 


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By uniting care teams for every patient event, networked communication enables systems of care that scale across time and geography. Whether for a patient case requiring a simple, 1:1 communication or a multi-region, multi-organisation event, such as a mass-casualty incident requiring one-to-many or many-to-many communication, a dynamic, interconnected communication system used each and every day for local, regional, and national stress events is a more scalable system than traditional communication. 


Enhanced communication has been proven to improve the time to assessment, transport, and treatment for critically ill patients. We can do more to help our healthcare providers to better prepare for the patient’s arrival by improving their visibility into the patient’s condition in the field. We can do more to facilitate the ability of facility staff and remote providers to collaborate on decisions about what care is needed and to determine whether and to which facility a patient’s transfer is most appropriate. We can do more to help healthcare teams to reduce medical errors and delays by reducing miscommunication. We can do more to provide opportunities for feedback that improve care.

Higher quality at a lower cost will undoubtedly bring more value to any healthcare system that endeavours to make the best use of limited resources and achieve their care quality goals. The time is now.

Download the full article from Pulsara for free - simply click below!

Pulsara is a people-centric healthcare logistics platform that connects teams across departments, organizations, and regions from rural to urban settings. What makes Pulsara unique is the flexibility that allows clinicians to dynamically build teams on the fly and enable networked communications for any illness or injury.

With Pulsara, clinicians can add a new organization, team, or individual to any patient event, dynamically building a care team even as the patient condition and location constantly evolve. Replacing all the old technologies like pagers, fax machines, point to point phone calls, and radios, Pulsara provides teams with ONE source of truth for the entire patient event, which creates a shared awareness across a distributed team. Evidence shows Pulsara improves treatment times by an average of 30%. For more information, visit

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